Make us your first choice when looking for a hotel in the heart of Chester
Walk through the entrance of our magnificent brick and stucco Italianate hotel and you’re following in the footsteps of some extraordinary guests. Since opening in 1860 to serve first-class rail passengers, we’ve entertained the likes of Charles Dickens, Cecil Rhodes and Lillie Langtry. We’re a hotel of many firsts. We’re the original railway hotel, the first of our kind built to service the many rail travellers to the city. With no other blueprints upon which to base the hotels’ design, our architecture was unique, many say the first skyscraper of its time and students from across the world still visit just to marvel at our structure and design.
Our many highlights at a glance
- Over 150 years of fascinating history and stories to enjoy on your stay.
- Free super-fast WiFi throughout the hotel.
- Adjacent to Chester train station, a short 10 minute walk to the main shops and boutiques.
- 221 quality bedrooms.
- Award-winning double AA Rosette restaurant.
- Italian gardens with a licence to hold civil ceremonies.
- Conference Centre with 12 flexible meeting rooms, banqueting and wedding suites.
- Green Tourism, Gold Award Winner.
- Plenty of parking at the hotel.
Built in the 1850s, in homage to Queen Victoria, our award-winning hotel was the country’s first grand railway hotel and was once considered as the world’s first ever sky scraper.
Portrayed in the BBC drama ‘My Zoo’, Chester Zoological Gardens are considered to be amongst the very best in the world. This charitable organisation ploughs all profits back into the welfare of animals around the world and into constantly enhancing the visitor experience.
Nowhere offers boutique shopping in such beautiful surroundings as Chester. This historic, heritage city boasts shopping under cover – a medieval mall, with stores under cover on two levels on all city streets; a truly unique experience. In addition to all the top high street names, visitors are offered a wide ranging choice of one-off, independent, high-end fashion boutiques, jewellers, antique shops, art galleries, home stores and coffee shops.
Everything you could wish for on a romantic break to Chester
If walls had ears, then you’d be intrigued by all the stories they could tell about the 150 years of our grande dame. Naturally the marvellous Grade II listed Hallmark Hotel The Queen has moved with the times. Its stunning Victorian features including a glorious curling four-storey open-well staircase has been enhanced by superb, often quirky contemporary design, rich colours, fascinating historic photographs and striking light installations.
We added 87 suites to the hotel in 2008, each floor dedicated to a country and every suite named after a king of that country. We’ve recently refurbished a further 22 bedrooms and added three new bedrooms. We’re now the largest hotel in Chester with 221 bedrooms and suites – all with superfast fibre optic WiFi – guaranteeing accommodation for every taste and budget.
More than just a good night’s sleep
Along with a seriously good night’s sleep, we offer seriously good award-winning food. Kings' Grill Chef alchemizes fine locally sourced ingredients into a seasonal modern British menu that has earned two AA Rosettes.
We’ve got everything you need in a meeting and wedding venue and more.
Excellent dining isn’t our only accolade. As well as winning gold in the Green Tourism awards, in 2014/ 2015 we picked up the gong for Chester and Cheshire Excellence in Business Tourism: recognition of our stellar reputation for hosting meetings, training and conferences. And the same formula of beautiful versatile function rooms and banqueting suites, alongside experienced dedicated event planners, also makes us a favourite choice for hosting weddings and private celebrations.