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We understand some days in your life are extra special. We really do. And we appreciate that few, if any, are more important than your wedding day. You want to know it’s in safe, capable, passionate hands. As many of our hotels are licensed for civil ceremonies, we’re also happy to host your actual wedding as well as your reception. Whatever your choice, when you get hitched, we’ll make sure your special day goes without a hitch. That’s a Hallmark promise.

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Corporate Social Responsibility Statement


With 26 hotels located throughout the UK, we are very much aware that our businesses have an impact on both the local and regional environment. As a company, we are therefore fully committed to improving our environmental performance by implementing a wide range of environmental solutions.

Our commitment to our Corporate Social Responsibility is of the utmost importance to the company and therefore rather than the policy being delegated to one individual, the whole management board is involved in implementing and developing our activities.

Our General Statement will ensure that we;

  • Create awareness amongst our team members.
  • Provide training to support our policies.
  • Promote best practice in our hotels.
  • Encourage our team members to develop new ideas and initiatives.
  • Ensure our hotels as a minimum are legally compliant.
  • Reduce our waste disposal and consumption of energy, water and natural resources.
  • Increase our usage of recycled products from sustainable sources.

Our Corporate Social Responsibility policy focuses on four key areas:

  • The Team.
  • The Environment.
  • The Community.
  • The Guests.

 

The Team

The greatest asset in our company is our team and we have an ongoing policy of training and development.

We have a trained, committed green champion at each hotel to drive our green policy. We will ensure that an environmental action plan is included in each hotels’ health and safety meeting. The impact of our business on the environment will also be included in the group quarterly health and safety meetings.

Hallmark Hotels is committed to providing, maintaining and continually improving the health, safety and welfare of all team members, guests and third parties likely to be affected by its operations and activities.

Our team will help reduce our footprint in the following ways:

Appliances

  • Reducing consumption of energy by moving over to eco energy appliances.
  • Monitoring the products that we offer within meeting rooms/bedrooms eg. smaller kettles.
  • Improving our monitoring system for the use of appliances and managing energy levels.

Lighting

  • Changing of lights to LED, with the monitoring of the need for light fittings.
  • Sensor lights throughout the hotels’ public areas and meeting rooms.
  • Room key switches to keep power off in unused rooms.

Space Heating

  • Air conditioning units to be linked with room key switches (where applicable).
  • Thermostatic valves on radiators.
  • Time locks to control the level of heating.

Water

  • Management of water – Hippo the Water Saver for toilets.
  • Tap sensors in public toilet areas.

Purchasing

Our aim is for our key suppliers to understand our CSR policy and help us achieve our objectives. We encourage our suppliers to reduce the excess packaging and to increase the use of recycled cardboard and less packaging. We also encourage:

  • Use of products that have been made using recycled or recyclable materials where possible.
  • Fairtrade purchasing should be used.

Waste Minimisation

Disposing of waste can be significant to the environment, therefore we look to reduce the amount of waste that is produced. Where possible waste is to be recycled.

  • Encourage suppliers to use minimal packaging – remove and return packaging with delivery.
  • National contacts with waste suppliers.
  • Waste products to be separated and recycled, for example glass, food, card and plastics.
  • Hotels to have compost heaps where applicable.
  • Paperless training and recording.

Waste Management

Our waste management mission statement is very clear - to reduce our landfill waste output and increase our recycling level. Our waste is segregated at all hotels and we aim to recycle as much plastic, glass, cardboard and paper as possible.

  • Waste and litter containment including appropriate storage of waste, minimising external areas where necessary with external litterbins.
  • Sanitary waste dealt with appropriately.
  • Avoid environmental damage by preventing oils, solvents and other hazardous waste or effluent entering surface water streams.
  • Reusable printer cartridges used and disposed of correctly.
  • Recycling of products such batteries and light bulbs across the board.

Transport

  • All guests are provided with information of public transport.
  • Staff car share schemes.
  • Cycle to work policy.
  • Bike hire information available.
  • Information on walks, cycle and pedestrian routes.
  • Minimal delivery days from suppliers.

Energy Saving

Energy saving is one of the most important environmental actions that helps Hallmark Hotels to have a cleaner carbon footprint.

Energy consumption, and the associated CO2 emission, is the largest impact that our business has on environment and we have an ongoing programme exploring and implementing new initiatives that can reduce our energy consumption. All our hotels are targeted on reducing their energy consumption and monthly league performance tables are reviewed by the management board.


The Community

Where possible try to preserve, conserve and enhance habitats in our control to increase diversity, attract more wildlife and improve the quality of the experience for the guest and local community.

  • Community projects with local groups and schools.
  • Dog friendly policy – Pawfect Package.

 

The Guests

It is important to us to make the guest aware of their contribution to the environment while staying with us.

  • In-room towel and linen policy.
  • ‘Love the Environment?’ scheme with drinks voucher for not having your room serviced.
  • Providing guests with green tourist attractions and activities while staying in the area.

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