Hallmark Hotels

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Hotel facilities

A grand-marque city centre hotel in Chester.

Hallmark Hotel Chester The Queen is well-connected and perfectly placed in Chester’s city centre. Although the hotel is attached to the mainline railway station and just five minutes from the Cathedral and central shopping area, you'll have the opportunity to escape the modern pace in our secluded Italian terrace gardens!

Thanks to city chic rooms and a recent £20 million refurbishment, the Hallmark Hotel Chester The Queen and its staff have a number of awards to their name. Our wacky, ultra-imaginative interiors really set the tone for your stay!


  • 218 bedrooms
  • Classic, executive, superior rooms
  • Superior 4-poster rooms and suites
  • 24-hour room service
  • All modern amenities
  • Free Wi-Fi
  • 100 channel digital TVs
  • Hospitality tray
  • En-suite bath and shower


  • Full disabled access to the Kings Building
  • Fully accessible areas with wet rooms are available
  • Hotel forms part of Chester Railway Station
  • Direct links to London, Birmingham, Manchester
  • M53 motorway is just 10 minutes away

Restaurants and Bars

  • Kings' Grill - 2AA Rosette restaurant
  • Very finest locally sourced ingredients 
  • Cocktail bar with biggets cocktail list in the city
  • Waiting room lounge & bar
  • Albert lounge


  • Secret Sanctuary - Beauty Treatments
  • Historic Chester is one of the classic British short-stay destinations
  • Medieval architure including Roman walls within walking distance
  • World famous Chester Zoo nearby


  • Great location opposite train station
  • Colonnades Conference Centre for up to 400 delegates
  • Palazzo Conservatory for up to 150 guests
  • Four star service
  • State of the art facilities and Free Wi-Fi
  • Interactive screen linking to PCs, LCDs, DVDs & TVs


  • Licensed for civil ceremonies
  • Weddings specialist
  • Private dining rooms
  • Event suites with capacity for up to 400 guests
  • Colonnades Ballroom - Up to 400 guests
  • Palazzo - Up to 150 guests
  • Victoria - Up to 100 guests


  • 150 parking spaces as part of the railway station
  • Hotel residents enjoy reduced parking cost of £10 Mon-Thurs and £15 Fri-Sun


  • Free WiFi in all public areas
  • Free WiFi in all bedrooms
  • Super-fast internet access in all event suites